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Overview

Core system at the control center

The HI.CFC toll management software at the control center is a product developed by HITD and serves as the core system at an expressway's operations center, managing and monitoring all toll collection activity on the route.

Software that connects and synchronizes data two-way with toll software at stations and the ETC service Back-End system, creating a centralized, unified and transparent toll operations platform.

Multiple monitoring screens displaying source code
Standards

Compliance with standards and regulations

HI.CFC complies with industry standards for traffic control centers (TCVN 10849:2015, TCVN 10850:2015, TCVN 10851:2015) and current regulations (Decision 19/2020/QD-TTg, Decree 119/2024/ND-CP), ensuring it can be deployed for the control center of every expressway and toll collection system.

The HI.CFC toll management software connects two-way with the Back-End system and with the station software (station management). The station software connects to the lane software (ETC/MLFF), and the lane software works with identification devices at the lane, including barriers, cameras, RFID and sensors. This model forms a three-point connection: station – lane – Back-End.

Five modules

Five functional modules

Module 01

Monitoring and post-audit module

  • Real-time monitoring: real-time monitoring of toll collection activity, with visual tracking of vehicle flow and transaction status at the lane.
  • Post-audit of failed transactions: an independent, highly automated process for failed transactions (such as card read errors, account mismatches and vehicles that cannot be charged), supporting grid-style and detailed post-audit reconciliation.
  • Standard vehicle data updates: standardizes, adjusts and updates standard vehicle data in the central database, enriching the whitelist for automatic reconciliation.
  • Business report export: integrates tools for data extraction and automated post-audit monitoring reports.
Module 02

Data synchronization module (multi-tier)

  • Multi-mode synchronization: supports synchronizing toll data, toll transaction data and unstructured data (vehicle images, plate photos) between the local system at the toll station and the central toll system.
  • Data preservation: a smart queue mechanism that preserves transmitted data even when the network connection between stations and the operations center is temporarily lost.
  • Back-end exchange packaging: packages vehicle information at the lane and manages the smooth sending and receiving of data files to the Back-end system.
Module 03

Database management module

A dedicated platform module for managing storage infrastructure, meeting level-3 data security requirements:

  • Redundancy mechanism: automatically performs data backup tasks (hot backup, scheduled backup) to protect database integrity.
  • Recovery process: quickly restores data from backup files after a hardware failure or infrastructure disaster.
  • Data export/import: supports flexible and secure data export and import from standardized files (Excel, CSV, encrypted SQL), for inspection, handover or system migration.
Module 04

Free-flow multi-lane toll collection module

  • High-speed barrier-free operation: lets vehicles pass freely through the station at high speed without a barrier or slowing down, raising route throughput 3–5 times.
  • Integrated AI technology combining: combines high-power RFID radio waves with artificial intelligence (AI)-based license plate recognition cameras to authenticate and generate toll transactions.
  • Automated post-audit coordination: automatically separates suspicious transaction flows and coordinates with the after-station monitoring module to detect and handle toll violations.
Module 05

Toll monitoring and original statistical reporting module

  • Advanced lookup: flexible transaction lookup filters by time and license plate, with intuitive replay of video for every transaction.
  • Access authorization management: strict user permissions by operational role; manages reconciliation reports and detailed revenue allocation among investors.
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